SMS Terms & Conditions

UGICOM Enterprises
Effective Date: October 17, 2026

1. SMS Messaging Program

UGICOM Enterprises uses text messaging to communicate work-related information to employees and contractors who have agreed to receive SMS notifications.

Messages may include work assignments, scheduling updates, support ticket notifications, company announcements, and other operational communications.

This messaging program is intended for UGICOM personnel and contractors. It is not a consumer marketing or residential internet service notification program.

2. Consent to Receive Messages

Employees and contractors may enroll in UGICOM’s SMS messaging program by providing their mobile telephone number and signing a separate written SMS consent form during onboarding.

Participation in SMS messaging is voluntary. Providing consent authorizes UGICOM Enterprises to send work-related text messages to the mobile number provided.

Consent to receive SMS messages is not a condition of purchasing goods or services.

3. Message Frequency

Message frequency varies depending on work assignments, scheduling activities, support requests, and other operational needs.

There is no fixed number of messages sent per day, week, or month.

4. Message and Data Rates

Message and data rates may apply depending on your mobile carrier and wireless service plan.

UGICOM Enterprises is not responsible for charges imposed by your mobile carrier.

5. Opting Out

You may opt out of UGICOM SMS notifications at any time by replying STOP to a message received through the program.

After an opt-out request, you may receive a final confirmation message. No further program messages will be sent unless you provide renewed consent.

You may also contact UGICOM Enterprises directly to request removal from the messaging program.

6. Help and Support

For assistance with UGICOM’s SMS messaging program, reply HELP to a program message or contact:

UGICOM Enterprises

Phone: (513) 402-2413
Email: support@ugicom.com

7. Privacy

UGICOM respects the privacy of employees and contractors participating in its SMS messaging program.

Mobile phone numbers and SMS consent information are not sold or shared with third parties for their own marketing or promotional purposes.

Information may be provided to messaging service providers when necessary to deliver authorized communications.

For additional information, please review our Privacy Policy.

8. Service Availability

SMS delivery depends on mobile carrier networks, device availability, and other technical factors.

UGICOM cannot guarantee that every message will be delivered immediately or without interruption.

9. Changes to These Terms

UGICOM Enterprises may update these SMS Terms & Conditions as its messaging practices or applicable requirements change.

The updated terms will be posted on this page with a revised effective date.

10. Contact Information

UGICOM Enterprises

PO Box 1625
West Chester, OH 45071

Phone: (513) 402-2413
Email: support@ugicom.com
Website: https://www.ugicom.com